Refund & Exchanges Policy

Karma Refund Policy

At Karma, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund under the following terms:

  1. Eligibility for Refunds: You may request a refund within 14 days from the date of purchase.
  2. Conditions for Refund:
    • The product must be unused, in its original packaging, and with all original labels still attached.
    • The item should not be damaged, torn, or altered in any way that would prevent its proper use.
    • Any accessories or complementary items included in the original purchase must be returned as well.
  3. Request Process:
    • To initiate a refund
    • Provide proof of purchase and specify the reason for the refund.
  1. Refund Processing Time: Once approved, refunds will be processed to your original payment method.
  2. Additional Notes: Karma reserves the right to approve or reject refund requests based on the condition of the product and compliance with this policy.
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