Refund & Exchanges Policy
Karma Refund Policy
At Karma, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund under the following terms:
- Eligibility for Refunds: You may request a refund within 14 days from the date of purchase.
- Conditions for Refund:
- The product must be unused, in its original packaging, and with all original labels still attached.
- The item should not be damaged, torn, or altered in any way that would prevent its proper use.
- Any accessories or complementary items included in the original purchase must be returned as well.
- Request Process:
- To initiate a refund
- fill out this form: https://forms.gle/hxsabLWbJSFMPSWG6
- Or contact us at karmalimited.ltd@gmail.com with your order details.
- Provide proof of purchase and specify the reason for the refund.
- Refund Processing Time: Once approved, refunds will be processed to your original payment method.
- Additional Notes: Karma reserves the right to approve or reject refund requests based on the condition of the product and compliance with this policy.
